Staying in touch with costumers

Monday, January 11, 2010
One of important task to keep your business running smoothly and to help your business grow is communicating and to keep in touch with costumers on regular basis. Regularly stay in touch with customer gives you opportunity to learn about any problems the customer might be experiencing with your product or service.

There are many different ways to communicating and keep in touch with your customers. You can send newsletter, email, business birthday cards or use other methods to stay in touch with your customers, but make sure that you don't overdo it. To get your customer's address and date of birth you can simply ask them, or ask them to fill out a survey.

By staying in touch with your customers, you can tell them about new products or services you're offering, alert them to special events, and generally retain your position in their minds by reminding them that you're still there.


0 comments:

Post a Comment